Terms and Conditions

Please read these Terms and Conditions carefully before using the Homesloc Platform

1. Introduction and Acceptance of Terms

1.1 Definition of Terms

•Agreement: These Terms and Conditions, including any annexures, policies, and additional terms

•Applicable Law: All statutes, laws, regulations, ordinances, rules, judgments, orders

•Booking: A confirmed reservation made by a Customer through the Platform

•Content: All text, graphics, images, audio, video, information, data, reviews, feedback

•Customer: A User who browses, reserves, or avails any accommodation, travel, tour, event

•Event Services: Banquet halls, venues, or spaces offered for temporary rental

•Force Majeure: Any event beyond reasonable control including acts of God, war, terrorism

•Homesloc: The technology platform owned and operated by Shigatha Tourism Private Limited

•Listing: Any accommodation, tour package, service, event venue, or experience posted

•Personal Data: Any data that relates to an identified or identifiable natural person

•Platform: The Homesloc website, mobile application, and all associated services

•Policies: Privacy Policy, Cancellation Policy, Refund Policy, Cookie Policy

•Service Provider: Any individual, entity, or third party who lists services on the Platform

•Terms: These Terms and Conditions, as updated, modified, or replaced

•Third Party: Any entity other than the Customer, Service Provider, or Homesloc

•User: Any individual or entity who accesses or uses the Platform

•Wallet: Any promotional or refundable balance issued by Homesloc

1.2 Acceptance and Modifications

By accessing or using the Homesloc Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. Homesloc reserves the right to modify these Terms at any time, at its sole discretion.

•Modifications shall be effective immediately upon posting on the Platform

•Continued use of the Platform after any modifications constitutes acceptance

•Bookings made prior to modifications will be subject to the terms in place at the time of booking

1.3 User Acknowledgment and Consent

•You acknowledge that you are of legal age and capacity to enter into a binding contract

•You consent to receive communications from Homesloc regarding your account and bookings

•You may opt out of certain communications as permitted by applicable law

1.4 Agreement to Policies

•Your use of the Platform is subject to our Privacy Policy and Cookie Policy

•It is your responsibility to check these policies for any updates

2. Eligibility and Registration Requirements

2.1 Eligibility to Use the Platform

•You must be at least 18 years of age and have legal capacity

•Homesloc reserves the right to deny access to non-compliant Users

2.2 Account Registration and Verification

•You must provide accurate, current, and complete information

•Homesloc may request additional documentation for verification

•You are responsible for all activities that occur under your account

•Duplicate accounts without permission are prohibited

2.3 Responsibility for Account Security

•You must maintain the confidentiality of your account credentials

•Notify Homesloc immediately of any unauthorized access

•Homesloc is not liable for unauthorized access not attributable to its negligence

2.4 Age Restrictions and Parental Supervision

•Platform is intended for individuals 18 years or older

•Users under 18 may only use with parent/guardian supervision

•Parent/guardian is fully responsible for minor's actions

3. Services Offered by Homesloc

3.1 Description of Services

•Platform connects Users with Service Providers offering various services

•Users can browse, search, compare and book services

•Homesloc is an intermediary, not the service provider

3.2 Platform Scope and Limitations

•Contracts are between Users and Service Providers

•Homesloc does not own, manage or control listed services

•Not responsible for issues arising from service provision

3.3 Service Provider Listings and Profiles

•Service Providers responsible for accuracy of listings

•Homesloc may remove inappropriate listings

•Users must conduct their own due diligence

3.4 Tour, Adventure and Accommodation Services

•Specific terms determined by Service Providers

•Users must review Service Provider's terms before booking

4. Booking Process and Confirmation

Users can browse and book services directly through the Platform, providing accurate booking details during the process. Payment completion is required to finalize bookings.

•Booking confirmed when Homesloc issues confirmation notice

•Users must review booking details before confirmation

•Both Users and Service Providers bound to honor confirmed bookings

4.4 Payment Terms and Service Charges

•Payments processed through secure payment gateway

•Homesloc deducts applicable commissions and taxes

•Users may be responsible for disclosed transaction fees

4.5 Security Deposit and Refund Policies

•Some Service Providers may require refundable security deposit

•Refunds processed per Homesloc's Refund Policy

4.6 Cancellation and Modification Terms

•Service Providers must disclose cancellation policies upfront

•Users must adhere to disclosed terms for cancellations

•Service Provider initiated cancellations entitle Users to full refunds

4.7 Dispute Resolution for Payments

•Users must report payment disputes within 7 days

•Unresolved disputes may escalate to arbitration

•Homesloc disclaims liability for third-party payment processor issues

5. User Responsibilities and Conduct

5.1 Compliance with Applicable Laws

•Users must comply with all applicable laws

•Prohibited from activities that violate laws including fraud

•Must comply with local laws related to booked services

5.2 Prohibited Conduct and Misuse

•No unlawful purposes or fraudulent activities

•No defamatory, discriminatory, or obscene content

•No hacking or interfering with platform functionality

•No misrepresentation of identity

•No activities harming Homesloc's reputation

•No spamming or unsolicited commercial messages

•No copyright or intellectual property infringement

•No discriminatory or hateful speech

•No damage or misuse of service provider property

•No threats to safety and security

•No false information about service providers

5.3 Non-Circumvention of Platform

•No contacting Service Providers directly to avoid fees

•Attempts may result in account suspension

5.4 Review and Feedback Policy

•Reviews must be genuine and constructive

•Homesloc may moderate or remove inappropriate reviews

•Reviews are publicly visible

5.5 User Safety and Security

•Must adhere to service provider's safety guidelines

•Must follow safety instructions from service provider

5.6 User Property Damage

•Users responsible for damage to service provider property

22. Intermediary Status and Legal Compliance

•Homesloc is an intermediary under the Information Technology Act, 2000

•Not liable for third-party content or transaction outcomes

•Acts purely as a facilitator between Users and Service Providers

By accessing the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

These Terms may be updated periodically. We encourage you to review them regularly for any changes.